Welcome to 2015 Intertek Customer Satisfaction Survey! Thank you for helping us with our survey. Your response is important to us.
Welcome to 2015 Intertek Customer Satisfaction Survey!
Thank you for helping us with our survey. Your response is important to us.
1. Please fill in your Invitation Code in the below box. [Your unique Invitation Code can be found in the invitation letter emailed to you, which is a 6-digit number. You can simply copy and paste the whole number into the box.] [填空题] *
6. On a scale of 1 to 5, please give your score to each of our customer service index below reflecting your own opinion according to actual situation. 5 represents “very satisfied” and 1 refers to “very dissatisfied”. If the option is not applicable to you, please choose “N/A”. [矩阵单选题] *
5
4
3
2
1
N/A
1. Easy and effective communication channel.
(e.g. You could contact the relevant responsible person or department by telephone or email easily.)
2. Understanding your need and requirement.
(e.g. Your demands are fully understood by our service staff.)
3. Valid and useful solutions.
(e.g. Our solution can meet with your need.)
4. Service attitude of our staff.
5. Responsiveness of our service staff.
6. Professionalism of our service staff.
7. Laboratory testing capability.
8. Objectivity and credibility of the result or testing report.
9. Timeliness of the issuing of the report or certificate.
(e.g. Issuing in time according to agreed schedule.)
10. Service follow-up after the issuing of the report or certificate.
9. The reason for your choice: [填空题] *
The reason for your choice:
11. The reason for your choice: [填空题] *
12. If you have any other suggestion, please tell us in detail in below text box. (If you want our staffs to contact you about this question, please also leave your contact information in the box.) [填空题] *
Thank you for your time to participate. Please click Submit to complete your questionnaire. If you have any inquiry during the survey or need modification on your answer after submitting your result, please contact Intertek customer service line at: +86 (0)755 2602 7713. Intertek China ©
Thank you for your time to participate.
Please click Submit to complete your questionnaire.
If you have any inquiry during the survey or need modification on your answer after submitting your result, please contact Intertek customer service line at: +86 (0)755 2602 7713.
* Please double check your answers if you cannot "Submit". There will be a reminder text in Red after each question if your answer is blank or needs modification.
您好，感谢您的参与Silk Road Research工业自动化市场调研。请真实反映您个人的想法。 该问卷是匿名的，数据将完全用于市场研究，并得到严格保密。请勿泄露任何敏感或机密的信息。您可以选择跳过不便回答的问题。
请根据第三题的答案（占您销量最多的品牌）回答后面的问题。
您好，感谢您参与Silk Road Research汽车市场调研，请真实反映您个人的想法。该问卷是匿名的，数据将完全用于市场研究，并得 到严格保密。
请勿泄露任何敏感或机密的信息。您可以选择跳过不便回答的问题。
请针对第三题的答案（哪个品牌占您销量最多）回答后面的问题。
还没有账户？立即注册
0591-63389999
工作日 8:30-18:30
工作日8:30-18:30
关注微信公众号
获取最新分享内容
微信扫一扫关注
