Intertek

Welcome to 2014 Intertek Customer Satisfaction Survey!

Thank you for helping us with our survey. Your response is important to us.

2. Please fill in your Invitation Code in the below box.
[Your unique Invitation Code can be found in the invitation letter emailed to you, which is a 6-digit number, for example 000068. You can simply copy and paste the whole number into the box.] [填空题] *    

7. There is a series of statements to describe our service process below. Please give one answer to each statement reflecting your own opinion according to actual situation. If the option is not applicable to you, please choose “N/A”.
[矩阵单选题] *    

9. Among below 10 statements, which are the most important factors for your consideration?
[Multiple choice. You can select up to 3 statements as below.]
[多选题] *    

13. If you have any other suggestion, please tell us in detail in below text box. (If you want our staffs to contact you about this question, please also leave your contact information in the box.) [填空题] *    

* Please double check your answers if you cannot "Submit" or Go to "Next page" of the survey. There will be a reminder text in Red after each question if your answer is blank or needs modification.

15. Which factor is most important to you when you choose a third-party testing, inspection and certification organization as your service partner? Please rank the below eight factors from 1 to 8 ordered by priority from the most important to the least important.
[Please click each of the following options in order from 1 to 8 to show your ranking of importance. The options will show in order accordingly in the below box. If you want to revise the ranking of any option, you can select the option and click any of the buttons of “top”, “up“, “down” or “bottom” on the right to adjust your ranking.]
[排序题] *    

* Please double check your answers if you cannot "Submit" or Go to "Next page" of the survey. There will be a reminder text in Red after each question if your answer is blank or needs modification.

17. In addition to Intertek, which third-party testing, inspection and certification organization have you or your company cooperated with in the past year?
[Please specify in “Other 1” and “Other 2” if the organization name does not show in the below list.]
[多选题] *    

* Please double check your answers if you cannot "Submit" or Go to "Next page" of the survey. There will be a reminder text in Red after each question if your answer is blank or needs modification.

18. In all the third-party testing, inspection and certification organizations that you have cooperated with in the past year, which organization is more advantageous or competitive in each of the following aspect?
[矩阵单选题] *    

19. Which of the following aspects do you think Intertek is more advantageous or competitive when comparing with other third-party testing, inspection and certification organizations?
[多选题] *    

23. In addition to testing, inspection or certification service, what kind of service do you or your company need and expect from a third-party testing, inspection and certification organization?
[多选题] *    

Thank you for your time to participate.

* Please double check your answers if you cannot "Submit" or Go to "Next page" of the survey. There will be a reminder text in Red after each question if your answer is blank or needs modification.