首页 > 问卷模板 > CMI Customer Satisfaction Questionnaire

CMI Customer Satisfaction Questionnaire

  • 时间:2014-03-20 12:07:25 引用:1277次 阅读:7995次
获取更多资讯

尊敬的用户

Thank you very much for your great support and cooperation to China Mobile International Limited. Here is our customer satisfaction survey and let's begin.
第1页

2.

What's your company name?

[填空题] *    

3.

What kind of incident did you report to us recently?

[单选题] *    
4. What do you think about our customer service’s quality? [单选题] *    
5. What do you think about our customer service in the aspect of "communicational skills and attitude”? [单选题] *    
6. What do you think about our customer service in the aspect of "problem solving ability and effectiveness in handling the incident”? [单选题] *    
7. What do you think about our customer service in the aspect of "prompt response"? [单选题] *    
8. How satisfied are you with the handling result of the incident as you reported? [单选题] *    

9. Other comments or suggestions, please tell us: [填空题] *    

51调查网 谢谢您的参与

相关推荐

还没有账户?立即注册